Get pool safe in 4 easy steps

STEP 2

Repair (if necessary)

Make any repairs that may be needed following your Initial Inspection. We will recommend practical and cost effective solutions for your pool or spa safety barrier, and we have an extensive network of trades available to assist you.

STEP 4

Certification Lodgement

After you receive your Certificate of Pool and Spa Barrier Compliance from Dr. PoolSafe® after either your Initial or Follow-up Inspection, you must lodge it with your local council within 30 days of issue. Click below to find your local council’s process to submit your certificate.

FAQ’s

What do I need to do?

All property owners with a pool or a spa have new obligations from 1 December 2019 under Victorian law to register their pool or spa with their local council, and then obtain a Certification of Barrier Compliance by having their safety barrier certified as meeting the Australian Standards® once every four years from an accredited Building Inspector or Building Surveyor like Dr. PoolSafe.  These new pool fence regulations are designed to prevent the accidental drownings of young children under the age of 5.

What steps do I need to undertake as a property owner?

There are 3 steps to achieving pool or spa barrier safety compliance:

  1. Register your pool or spa with your local council.  Each council in Victoria has online services for the registration of your pool or spa.  Following registration, your local council will send you an email or letter confirming that your pool or spa has been registered, confirming the date of construction and the applicable Australian Standard® that it should adhere to.
  2. Book Dr. PoolSafe to visit your property to conduct a comprehensive onsite review of your pool or spa safety barrier, and obtain your Certificate of Barrier Compliance. It is very important that you provide us with a copy of the email or letter from your local council confirming your pool or spa has been registered prior to the day of inspection.  This email or letter will include the date of construction of your pool or spa. 
  3. Submit your Certificate of Barrier Compliance from Dr. PoolSafe to your local council within 30 days of the date of issue.  
Who do you work with?

Dr. PoolSafe is Melbourne's leading pool and spa safety professionals for safety barrier inspections.  We are qualified to carry out inspections across Victoria for all existing and new pool and spa fencing associated with:

  • Residential home owners
  • Body Corporates
  • Real Estate Agents
  • Motels
  • Caravan Parks
  • Schools
When does my pool or spa have to be registered by?

Property owners with pools or spas constructed prior to 1 November 2020 are required under Victorian law to have their pool or spa registered with their local council by 1 November 2020.  There is a fine of up to $1,652.20 for failure to register your pool or spa. 

It's important to register your pool or spa as soon as possible in order to understand the date of construction which will determine how long you have until you must lodge a Certificate of Barrier Compliance.  

If you have a pool or spa constructed after 1 November 2020, the process is slightly different, as you need to register within 30 days of receiving your occupancy permit or certificate of final inspection.  As part of your registration you must include a Certificate of Barrier Compliance.

Do I need to do this more than once?

You need only register your pool or spa with your local council once, however you will need to arrange for an inspection to obtain a new Certificate of Barrier Compliance every 4 years.

When is the deadline to lodge my Certificate of Pool and Spa Barrier Compliance?

There are 3 different deadlines in which you must lodge a Certificate of Barrier Compliance with your local council, as determined by the Victorian Building Authority.  The deadlines differ based upon the date range in which your pool or spa was constructed, as specified by your local council following registration.

Construction Date Range

On or before 30 June 1994

From 1 July 1994 until 30 April 2010

From 1 May 2010 until 31 October 2020

Lodgement Deadline

1 June 2022

1 June 2023

1 June 2024

Please keep in mind that you can only obtain a Certificate of Barrier Compliance after your property has been inspected by an accredited Building Inspector or Building Surveyor like Dr. PoolSafe.  In some instances, your safety barrier may require repairs and a subsequent inspection prior to the issuance of a Certificate of Barrier Compliance.  

It is therefore important that you allow sufficient time prior to the lodgement deadline to obtain your Certificate of Barrier Compliance.  There is a fine of up to $1,652.20 for failure to lodge a Certificate of Barrier Compliance within the set timeframes.

What happens if my pool or spa safety barrier isn’t compliant?

If we identify any issues during our review of your pool or spa safety barrier, we will clearly articulate these on the day of inspection together with practical cost effective solutions. In some cases, we may be able to fix minor issues on the day of inspection.

We’re here to help you meet your obligations and will do everything we can to ensure you obtain a Certificate of Pool and Spa Barrier Compliance.  We're so confident we can help you can obtain your Certificate of Pool and Spa Barrier Compliance we offer a money back guarantee so long as you make the necessary repairs within 67 days of your Initial Inspection.  Under Victorian law, we are required to conduct a follow-up inspection 

Please note, in the circumstances where we identify non-compliant issues in a safety barrier during an certified inspection, under Victorian law we are required to conduct a follow-up inspection within 60 days of your initial inspection to verify that those repairs have been completed.  

Due to mandatory ethical requirements set out by the Victorian Building Authority we are unable to make the repairs for you, but we can help you find suitably qualified independent repairers from our extensive network of qualified trades.

Can I check my pool or spa barrier myself?

Yes, we recommend you conduct regular informal checks of your pool or spa safety barrier.  The Victorian Building Authority has made available three simple checklists to help you understand the requirements to get your pool or spa safety barrier compliant.  You can access these checklists here at the Victorian Building Authority's website, you need to select the appropriate checklist based upon the date of construction or your pool or spa.  Your local council will provide this information to you once you have registered your pool or spa with them. 

Please note, inspections conducted by unlicensed individuals cannot be submitted to your local council in lieu of a Certificate of Barrier Compliance issued by an accredited Building Inspector or Building Surveyor like Dr. PoolSafe however.

Do you offer a Pre-Inspection Consultation service?

Yes, we also offer a Pre-Inspection Consultation service.  Whether you are looking to buy a new property which has a pool or a spa and need some independent advice, or if you believe your pool or spa may already be non-compliant, our comprehensive pre-inspection advice can help identify practical, cost effective solutions to help you understand what is required to become compliant prior to having a formal certification take place.  Click here to book a Pre-Inspection Consultation for $285 including GST.

What areas to you service?

We service all of metropolitan Melbourne, as well as the Mornington Peninsula and the Bellarine Peninsula.

What services do you provide and how much do you charge?

We offer three types of services:

1. Initial Inspection - $275 inc GST

  • Comprehensive onsite pool or spa barrier inspection to Australian Standards®
  • Certificate of Pool and Spa Barrier Compliance to satisfy local council requirements if your pool or spa meets the appropriate Australian Standard®
  • Inspections conducted by fully accredited and insured Building Inspectors
  • Detailed written report with photos included
  • Post inspection debrief with the property owner
  • Written recommendations on repair works (if needed)

Click here to book an Initial Compliance Inspection

2. Follow-up inspection - $195 inc GST

  • This is a follow-up visit by Dr. PoolSafe after you have made all the necessary improvements recommended at the initial inspection
  • Comprehensive onsite pool or spa barrier inspection to Australian Standards®
  • Certificate of Pool and Spa Barrier Compliance to satisfy local council requirements if your pool or spa meets the appropriate Australian Standard®
  • Inspections conducted by fully accredited and insured Building Inspectors
  • Detailed written report with photos included
  • Post inspection debrief with the property owner
  • Written recommendations on any further repair works (if needed)

Click here to book a Follow-Up Inspection

3. Pre-inspection Consultation - $285 inc GST

  • Pre-purchase inspections, new pool and spa constructions, known non-compliance issues with existing pools and spas
  • Comprehensive onsite pool or spa barrier informal inspection to Australian Standards®
  • Practical cost effective solutions to understand what is required to become compliant prior to a formal inspection
  • Detailed written report with photos included
  • Post pre-inspection debrief with the property owner

Click here to book a Pre-Inspection Consultation

When do you invoice, and what payment methods do you accept?

We don't take an upfront payment upon booking, so you won't be charged until we complete your inspection.  On the day of your inspection, we will send you an invoice by email which is due following the completion of the inspection. 

We accept payment by cash, cheque, EFT, VISA and Mastercard.  

How long does an inspection usually take and do I need to be present?

It usually takes around 1 hour to conduct an inspection. Whilst you are not required to be present during the inspection, it’s ideal if you are available to speak to once the inspection has been completed.

What do I do if I am a renter of a property with a pool or a spa?

It is the property owner’s responsibility to have their pool or spa registered with their local council and inspected to obtain a Certificate of Barrier Compliance once every 4 years. Please check with your property owner or property manager to find out if pool or spa barrier at the property you live at is compliant.

If I have a pool and a spa, do I need to register and inspect them separately?

Provided your pool and spa are enclosed by the same barrier (accessible as the one space), they are able to be registered with your local council and inspected as one. If your pool and spa are enclosed separately, they will need to be registered and inspected independently.

What does a pool inspector do ?

A pool or spa barrier is designed to restrict access to children and reduce the risk of drowning. The pool inspector’s role is to certify that the barrier inspected meets the applicable Australian Standard and any National Construction Code specifications assigned to the pool or spa.  As part of the assessment of pool or spa barrier, a pool inspector will review the suitability of the protective elements which form a pool or spa safety barrier, including but not limited to gates, doors, windows, fences, retaining walls, and balconies.  

How long does a pool inspection last ?

A pool inspection typically takes around 1 hour to complete at the property depending the complexity of the pool safety barrier.  This is followed-up by a detailed written report complete with photos, and in the event repairs are required, a written report on the issues identified and recommended solutions.

How often should you get your pool inspected ?

In Victoria, it is now a legal requirement that all property owners with a pool or spa  capable of holding more than 300mm of water must obtain a Certificate of Pool and Spa Barrier Compliance from a Building Inspector or Building Surveyor once every 4 years, independently verifying that their pool or spa barrier meets the relevant Australian Standards or the National Construction Code. 

Great service. Communicated along every step. Turned up on time and no fuss.
Greg Northrop
08:42 18 May 22
Very professional and excellent service. I highly recommend Dr. Poolsafe to anyone needing their pool or spa fence inspected.
Richard Meilak
05:26 13 May 22
Excellent & Professional Service. Explained Clearly what had to be done.
B “Bubu” Dubois
04:48 13 May 22
Fantastic service - easy access to information and the booking process. Immediate response and great communication. Lucky enough to have David visit and provide a comprehensive, informative and professional inspection. He answered all the silly questions and remained composed and calm. I do not hesitate to recommend David and the PoolSafe team!read more
Jan Hibberd
06:03 10 May 22
Excellent, honest service. Efficient, reliable and a common sense approach ensure a seamless process for the customer. As a landlord living in Sydney, I couldn't be happier with Damian and his team in Melbourne. They took the stress out of a very stressful situation. Highly recommend.read more
Ivan Jolic
04:43 09 May 22
Friendly service, very professional, would highly recommend, and will use again for my next inspection.
Vince Vella
08:00 07 May 22

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